What does it take to turn years in the field into a thriving HVAC business built on integrity and growth?

In this episode of Beyond the Tools, Krystal sits down with Al Fagundes, owner of A. Fagundes Plumbing & Heating Inc., to explore his 23-year journey from technician to business leader. Al shares how he went from working out of his truck to running a successful company guided by trust, loyalty, and honesty.

He opens up about learning to delegate, hiring his first office employee, and shifting from new construction to full home services. Al also discusses how mentorship, financial awareness, and the willingness to change his mindset helped him build a business that supports both his family and his team.

If you’ve ever felt stuck working in your business instead of on it, Al’s story is proof that real growth starts when you step back, learn, and lead with purpose.

Listen in and learn about:

  • The turning point that pushed Al to grow beyond the day-to-day work

  • How mentorship helped him become a better leader and business owner

  • The importance of hiring with trust and clarity

  • Why staying true to your values matters

  • What it means to build a company worthy of your family name

Mentioned in the episode:

Connect with Al Fagundes

 

Transcript