Beyond the tools Podcast

Welcome to Beyond the Tools, the podcast that helps contractors attract more leads, grow their business, and finally get off the tools!

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Trey McWilliams: How To Empower Your Technicians And Reduce Callbacks

Nov 15, 2022

There is no doubt that proper training and support equips your team with the knowledge and skills they need to produce quality work. By providing ongoing training, it allows your team to keep up-to-date with the constantly changing industry technology. Our guest today is Trey McWilliams, CEO at McWilliams & Son Heating and Air Conditioning. […]

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Charlie Felker: Outsource Your Admin To Focus On Your Zone Of Genius

Nov 08, 2022

Wouldn’t it be great if business owners could hand off all the admin and office work, and focus instead on what they do best? Today’s guest, Charlie Felker, enlightens us on how this is possible with outsourced solutions. In the early stages of growth, home service company owners wear a lot of hats — but […]

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Lawrence Castillo: Attracting and Keeping Talent for Home Services

Nov 01, 2022

How do you become the employer of choice in your market? Lawrence Castillo, one of the most well-respected leaders in the HVAC industry, brings his expertise in recruitment to today’s episode. Lawrence is the President and Operating Partner of Brody Pennell Heating & Air Conditioning, the 77-year-old market leader in the Los Angeles residential HVAC […]

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Gabriel Pinchev: Leveraging Technology to Deliver a Seamless Customer Experience

Oct 25, 2022

Technology is changing at a rapid pace and it can be challenging to keep up. So how can home service business owners embrace the new advances in tech and leverage the benefits? Gabriel Pinchev, founder and CEO of FieldPulse, walks us through just this – explaining how we can use technology to be more efficient, sell […]

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Gus Vassilopoulos: Boost Your Reputation and Sales With Extended Warranties

Oct 18, 2022

How do you convey to a homeowner that you are there for them in the long term? That’s where extended warranties come in to play. A good extended service agreement (ESA), also known as an extended warranty, helps your HVAC company grow not only in terms of sales but also in terms of client retention […]

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Nathalie Brooks: Growth Lessons And Empowering Women in HVAC

Oct 11, 2022

In order to grow, businesses in the trades need more people on the tools — but half the population is overlooked. Among those advocating for more women in the trades is Nathalie Brooks. She is the owner of Brooks Heating & Air and co-founder of Women in HVACR Canada. A serial entrepreneur at heart, her […]

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