In today’s digital world, we’ve grown accustomed to emailing, texting, and Messenger. But there is something magical about connecting with people on the phone. If you’re anything like I used to be, you’d probably rather write 3000 words than call a complete stranger. That’s where Mary Jane Copps, otherwise known as The Phone Lady, comes in. In the early days of her career, Mary Jane first began by recording and analyzing her own phone calls so she could later evaluate her performance. In the last 30 years, she has helped countless entrepreneurs inspire conversations on the phone, allowing them to better understand and serve their customers. Plus, she literally wrote The Phone Book. Check out our chat on the Connect & Thrive show to learn how you can grow your business using the phone!
Nervous about picking up the phone? Wondering how you can make an effective sales call? Watch this episode of 🔴Connect & Thrive [LIVE] with Mary Jane Copps, The Phone Lady!
Posted by Reflective Marketing on Friday, September 22, 2017
3:30 – The impact of using the phone in a text driven world
6:45 – “The elephant on the phone” & how to be considerate
9:00 – Learn the art of the prospecting call
11:20 – Mary Jane’s number one piece of advice for talking to strangers
13:00 – Making your introduction count
14:30 – How Mary Jane has helped so many entrepreneurs succeed
Today, people value their time as much as, if not more than, money. We must keep in mind that everyone is busy and there is never a good time to receive an unexpected phone call from someone we don’t know. Here are Mary Jane’s tips for respecting other’s time.
Visit The Phone Lady website here, or connect with Mary Jane on social media: